Prior to our meeting I must admit I was a little anxious. Here I was a student, naturally worried about how I was going to pay for the services and not quite sure of my rights. The anxiety quickly dissipated after our first meeting.
You sat down with me, listened to my concerns, and gave me a list of documents I needed to collect in order to make the process run smooth. I was informed of my rights. After leaving the office, I felt optimistic that my issue would be resolved. When I got home that night there was even an email waiting from you – how reassuring it was to know you had already started working on my case!
-T.M., Portland, Oregon